The possibility of return applies to products that have been made without your personalization. This means that the product does not have individual features such as initials or engravings. In the case of personalized designs made based on individual customer's projects and specifications, the right to return does not apply. More information on this topic can be found in our Terms and Conditions.
We do not keep a stock of ready-made designs nor do we have products available for immediate shipping. If you plan on selecting a design without customization, we will make it after the purchase is made.
The adopted strategy aligns with one of our values, which is sustainable development. By producing products on demand, we completely avoid the problem of overproduction, we do not freeze materials, and we do not have to organize sales to "clear out" the warehouse. We are confident that we are creating exactly as many products as the market and our customers need at any given time.
Among the designs available in our collections, most of the products can be personalized to suit individual style preferences. For designs with initials, customization options include the choice of letters, font style, surface finish, and individual engraving.
Bespoke - means completely individual. Designs that are entirely individually made from scratch to meet the specific requirements. Based on your graphic motif, logo, or unique symbol. Show us your inspiration, tell us about your idea, and we will suggest which of our techniques we can use to create something just for you. More information can be found in the "Individual designs" tab."
Packaging complements every piece of jewelry. We send the finished product in a decorative box with the FEINFEIN branding and we also include a bag so the item is ready to be presented as a gift. Inside the box, there is a certificate of authenticity regarding the handmade nature and materials. Upon request, we can print a short dedication in the form of a tag placed inside the box.
Each combination of initials is designed individually to meet the technical requirements for cufflinks. For this reason, you will not find a creator on our website that automatically combines any letters in a chosen font.
To make it easier for you to choose, we present many examples of initials in different styles - classic, minimalist, or ornate - on our website. We will create a personalized visualization of the initials after receiving an order. If the received visualization does not meet your expectations, we will work together to determine the best style for the specific design.
